# Logging in to PowerPortal

PowerPortal uses your TAU university credentials — the same username and password you use for TAU email and other university systems.

## Steps

1. Go to [https://powerportal.tau.ac.il](https://powerportal.tau.ac.il).
2. Enter your TAU username (e.g. `jsmith`) and password.
3. Click **Sign in**.

Your session stays active for 4 hours. Activity resets the timer — if you close the browser and return within 4 hours, you will still be logged in.

## Forgot your password?

Use the TAU self-service password reset portal: [https://pass.tau.ac.il/sspr/public/forgottenpassword](https://pass.tau.ac.il/sspr/public/forgottenpassword). There is also a link to this page on the login screen and in Account Settings.

## Access denied?

If your credentials are correct but login fails, your account may not be in the **power** group. Contact HPC support at <hpc@tauex.tau.ac.il> to request access.

## Too many failed attempts

After 10 consecutive failed login attempts from the same IP address, that address is locked out for 1 hour. If you are locked out, wait an hour or contact HPC support to reset the lockout early.